annegentle

I’m Anne Gentle, and I wrote Conversation and Community: The Social Web for Documentation based on my experiences with social media applied to documentation authoring, reviewing, and distribution. I’ve been a technical writer for over ten years, and I have acquired many interests in that time, including structured authoring, social media, XML models for software documentation such as DITA (Darwin Information Typing Architecture), blogging, online user assistance, and writing in an Agile development environment.